FAQ

How can I buy oserio Scales?

Please contact our local distributor in your country and if we don’t have any distributor in your country please email us at service@oserio.com we will suggest you Charder’s distributor nearest to your location.

oserio one year limited warranty
oserio products are warranted to be free from defects in materials or workmanship for one(1) year from the date of purchase from an authorized dealer of oserio products. Please contact our local oserio dealer.
Why it is important to place scale on even ground while weighing?
If the scale is placed on uneven ground while weighing, the chances of wrong weighing results are higher.
How will I know if my scale needs recalibration?
It's very important to know how much a subject weigh; not approximately but exactly. The best way to check whether scale need calibration or not, is to use a known weight to see if the scale returns the correct measurement. If the measurement is incorrect, please contact our local service provider for calibrating the scale.
What kind of maintenance is necessary?
oserio scales does not require any routine maintenance. However, we recommend checking the scale's accuracy at regular intervals. If any inaccuracies occur, please contact oserio local service provider.
How do I clean oserio products?
We would recommend using alcohol based wipes or similar when cleaning the scales. Please do not use large amounts of water when cleaning the scales as this will cause damage to the scale electronics, you should also refrain from using corrosive liquids or high pressure washers. Always turn off the power before cleaning.
Distributorship
Please contact us at service@oserio.com